Accessibility Statement

Last updated: September 09, 2025

Our Commitment to Accessibility

Glazura Tiles is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone, and applying the relevant accessibility standards to ensure we provide equal access to all users.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Glazura Tiles is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Accessibility Features

We have implemented the following accessibility features:

  • Skip Navigation Links: Allow keyboard users to quickly navigate to main content areas
  • Keyboard Navigation: All interactive elements are accessible via keyboard
  • Screen Reader Support: Proper ARIA labels and semantic HTML structure
  • High Contrast Mode: Toggle available for improved visibility
  • Font Size Controls: Users can increase/decrease text size
  • Focus Indicators: Clear visual focus indicators for keyboard navigation
  • Alt Text: Descriptive alternative text for all images
  • Form Labels: All form fields have associated labels
  • Error Messages: Clear error messages with proper ARIA attributes

Keyboard Shortcuts

The following keyboard shortcuts are available:

  • Alt + A: Open accessibility menu
  • Alt + M: Skip to main content
  • Alt + N: Skip to navigation
  • Alt + C: Toggle high contrast mode (when accessibility menu is open)
  • Tab: Navigate through interactive elements
  • Enter/Space: Activate buttons and links
  • Escape: Close accessibility menu

Known Issues

We are aware of the following accessibility issues and are working to fix them:

  • Some third-party content may not be fully accessible
  • Older PDF documents may not be screen reader compatible
  • Some interactive elements may need additional ARIA labels

Feedback

We welcome your feedback on the accessibility of Glazura Tiles. Please let us know if you encounter accessibility barriers:

Email: accessibility@glazura.co.uk

Phone: +44 7448 470261

Address: Glazura Limited, 93 Chestnut Road, Glenfield, Leicestershire, LE3 8DD, United Kingdom

Formal Complaints

If you are not satisfied with our response to your accessibility concern, you can make a formal complaint to the Equality and Human Rights Commission (EHRC) in the UK.

Assessment Approach

Glazura Tiles assessed the accessibility of this website through self-evaluation using automated testing tools and manual testing with assistive technologies.

Updates to This Statement

This accessibility statement is reviewed regularly and updated as needed. We will notify users of any significant changes to this statement.